Ali Cudby is a dynamic force in transforming businesses through intentional customer experiences that drive growth. She is the CEO of Alignmint Growth Strategies, a customer retention consulting firm and author of Keep Your Customers, the #1 bestselling book on customer retention.
Ali talks about her strategies for customer retention, conducting client satisfaction reviews, and much more!
In This Episode, You'll Learn about...
- The M.I.N.T. Method
- The Net Promotor Score
- Combating churn
- Using playbooks
- Integration for customer success
- Conducting business reviews
- Handling clients who feel they can go on their own
Links and Resources
- Alignmint Growth Strategies
- Keep Your Customers
- Where to find Ali: YouTube and LinkedIn
ADDITIONAL RESOURCES YOU MIGHT ENJOY
- On-demand Briefing: “Elevate Your CEO Brand”
- Get your Do It! Marketing Manifesto
- NEW BOOK! Buy Do It! Selling and get all the bonuses and companion tools here
